Kidsalcove.com – Return & Refund Policy
Effective Date: November 26, 2025
At Kidsalcove.com, we are committed to providing 100% genuine Gucci products and ensuring a smooth and trusted shopping experience. Please review our Return & Refund Policy before making a purchase.
1. Returns
- You may request a return within 15 days of receiving your order.
- We accept returns for both defective and non-defective products.
- Items must be unused, in original packaging, and in new condition.
- Return Method: Returns must be completed in-store.
- Restocking Fee: No restocking fee will be charged (0 cost).
2. Refunds
- Once your return is received and inspected, we will notify you via email.
- Approved refunds will be processed to the original payment method within 15 business days.
- Shipping charges are non-refundable unless the item received was defective or incorrect.
- Currency: All refunds will be issued in USD.
3. Exchanges
- We do not accept exchanges.
- If you receive a defective or incorrect item, you may return it and request a refund as per our return process.
4. How to Initiate a Return
- Contact our support team via email or phone with your order ID and reason for return.
- We will provide detailed return instructions and a return authorization.
5. Service & Support
Feel free to contact our customer support team if you face any issue while returning or refunding of any product Our customer support is always available to assist you with returns or refunds. We aim to make the process easy, transparent, and hassle-free.
6. Contact Information
Operated by: Kidsalcove
Address: 5628 Palmer Blvd, Sarasota, FL 34232, USA
Business Hours: Monday to Friday – 9:00 AM to 5:00 PM
Phone: +1 (551) 758-0223
Email: help@kidsalcove.com